Podcast Note Taker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
We collect information that you provide directly to us:
- Account Information: Email address, name, and password when you create an account
- Profile Information: Optional profile details and preferences
- Payment Information: Billing details processed securely through Google Play and Apple App Store (we do not store your full payment card details)
- Audio Content: Audio recordings you create using the Service
- Notes and Transcripts: Text notes, transcriptions, and AI-generated content you create
- Support Communications: Information you provide when contacting customer support
1.2 Automatically Collected Information
When you use the Service, we automatically collect:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, time spent, actions taken within the app
- Log Data: IP address, browser type, access times, pages viewed
- Location Data: General location based on IP address (not precise GPS location)
- Performance Data: App crashes, performance metrics, error reports
1.3 Information from Third Parties
We receive information from third-party services:
- Authentication Services: Google Sign-In (if you choose this option)
- AI Services: OpenAI Whisper and Anthropic Claude process your audio and generate notes
- Analytics Services: Firebase Analytics for app usage insights
- Payment Processors: Google Play and Apple App Store for subscription management
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide the Service: Process audio, generate transcriptions and notes, sync across devices
- Account Management: Create and maintain your account, authenticate users
- Subscription Management: Process payments, manage subscriptions, track usage quotas
- Service Improvement: Analyze usage patterns, improve features, fix bugs
- Customer Support: Respond to inquiries, troubleshoot issues, provide assistance
- Communications: Send service updates, subscription notifications, promotional messages (with consent)
- Security: Detect fraud, prevent abuse, ensure platform security
- Legal Compliance: Comply with legal obligations, respond to legal requests
3. AI Processing and Data Usage
3.1 Audio Transcription
Your audio recordings are sent to OpenAI's Whisper API for transcription. OpenAI processes this data according to their privacy policy and data usage terms. We do not control OpenAI's data practices.
3.2 AI Note Generation
Transcripts are sent to Anthropic's Claude API for intelligent note generation. Anthropic processes this data according to their privacy policy. We do not control Anthropic's data practices.
3.3 Data Retention by AI Providers
Both OpenAI and Anthropic may retain your data for limited periods for service improvement and compliance purposes. Please review their respective privacy policies for details.
4. Data Storage and Security
4.1 Where We Store Data
Your data is stored in:
- Local Storage: On your device using encrypted local databases
- Cloud Storage: Firebase Firestore (Google Cloud Platform) for subscribed users
- Backup Storage: Firebase Cloud Storage for audio files (with encryption)
4.2 Security Measures
We implement industry-standard security measures:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Secure authentication (Firebase Auth)
- Regular security audits and updates
- Access controls and authentication
- Secure API key management
4.3 Data Retention
We retain your data as follows:
- Account Data: Until you delete your account
- Audio & Notes: Until you delete them or your account
- Usage Data: Up to 2 years for analytics purposes
- Backup Data: 30 days after deletion
- Support Communications: Up to 3 years for record-keeping
5. Information Sharing and Disclosure
We share your information only in the following circumstances:
5.1 Service Providers
We share data with trusted third-party service providers:
- OpenAI (Whisper API) - Audio transcription
- Anthropic (Claude API) - AI note generation
- Google Firebase - Backend infrastructure, authentication, analytics
- Google Play / Apple App Store - Payment processing
5.2 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal processes or government requests
- Enforce our Terms & Conditions
- Protect the rights, property, or safety of our users or the public
- Prevent fraud or security threats
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5.4 With Your Consent
We may share information for purposes not described in this policy with your explicit consent.
6. Your Privacy Rights
6.1 Access and Portability
You have the right to:
- Access your personal data
- Export your notes and transcripts
- Request a copy of your data
6.2 Correction and Deletion
You can:
- Update your account information in the app settings
- Delete individual notes and recordings
- Request account deletion (all data will be permanently deleted within 30 days)
6.3 Marketing Opt-Out
You can opt out of promotional communications by:
- Clicking "unsubscribe" in emails
- Adjusting notification settings in the app
- Contacting us directly
6.4 Data Processing Objection
You can object to certain data processing activities, though this may limit your ability to use some features.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Privacy Shield certification (where applicable)
- Other legally approved mechanisms
8. Children's Privacy
The Service is not intended for children under 13 years of age (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. California Privacy Rights (CCPA)
California residents have additional rights:
- Right to Know: Request disclosure of personal information collected
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
- Non-Discrimination: We will not discriminate against you for exercising your rights
10. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under GDPR:
- Legal Basis: We process data based on consent, contract performance, legal obligations, and legitimate interests
- Data Controller: We are the data controller for your personal information
- Data Protection Officer: Contact privacy@podcastnotetaker.com
- Right to Lodge Complaint: You may file a complaint with your local data protection authority
11. Cookies and Tracking Technologies
We use cookies and similar technologies in our web presence:
- Essential Cookies: Required for the website to function
- Analytics Cookies: Help us understand how users interact with our service
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings.
12. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending an in-app notification or email (for material changes)
Your continued use of the Service after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@podcastnotetaker.com
Support: support@podcastnotetaker.com
Website: https://podcastnotetaker.com
15. Consent
By using the Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.
This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.